A Legacy of Comfort and Quality
Custom Comfort Systems Inc. has established itself as a leading licensed HVAC Installation and Plumbing Service provider, but our story begins long before we became the trusted name we are today. Founded in 1985 by John and Mary Thompson, our company started as a small family-owned business with a simple mission: to provide top-notch heating, cooling, and plumbing solutions to our local community.
Humble Beginnings
In the early days, Custom Comfort Systems operated out of the Thompson’s garage, with John handling service calls and Mary managing the office. Their dedication to customer satisfaction and quality workmanship quickly earned them a loyal following, allowing the business to grow steadily.
Expansion and Innovation
As word spread about our exceptional service, Custom Comfort Systems expanded its operations. By the mid-1990s, we had:
- Moved into our first commercial office space
- Hired additional technicians and support staff
- Invested in state-of-the-art equipment and training
- Expanded our service area to cover the entire county
Our commitment to staying ahead of industry trends led us to embrace new technologies and eco-friendly solutions, setting us apart from competitors.
Becoming a Full-Service Provider
In the early 2000s, Custom Comfort Systems took a significant step by obtaining our plumbing license. This addition allowed us to offer comprehensive home comfort solutions under one roof, streamlining services for our valued customers.
Community Involvement and Recognition
Throughout our history, we’ve remained deeply committed to giving back to the community that supported our growth. Our annual “Comfort for All” initiative, which provides free HVAC and plumbing services to families in need, has become a cornerstone of our corporate social responsibility efforts.
Our dedication to excellence has not gone unnoticed. Custom Comfort Systems has received numerous accolades, including:
- Best HVAC Service Provider (Local Business Awards, 2010-2022)
- Top Workplace Award (2015-2022)
- Energy Efficiency Innovation Prize (2018)
Looking to the Future
As we continue to grow and evolve, Custom Comfort Systems remains true to our founding principles of quality, integrity, and customer satisfaction. We’re excited about the future of HVAC and plumbing technologies and are committed to staying at the forefront of our industry.
From our humble beginnings to our current status as a premier HVAC and plumbing service provider, Custom Comfort Systems has always put our customers first. We look forward to continuing to serve our community with the same passion and dedication that has defined our company for decades.