Normal weekday mornings for any diligent employee at Discount Heating & Cooling start off by reviewing their list of daily tasks. Being an HVAC contractor is both rewarding and demanding, requiring rigorous physical labor, keen technical expertise, and outstanding customer service.

Our Duties: Not Just Furnace Repair and Heating Installation

While you may think of furnace repair or heating installation when you think of us, those tasks are only a part of the entire picture. There are also regular maintenance checks to ensuring longevity and efficiency of installed systems. We cover a wide area of operations including Buffalo Grove, IL, Wheeling, IL, Mt Prospect, IL, Palatine, IL, Arlington Heights, IL & Des Plaines, IL.

Then there is the administrative work – ensuring permits are up-to-date and equipments and tools are in order. We also spend time in professional development, staying up to date with latest HVAC technologies and refining our customer service skills.

Heating Repair & Furnace Service – A Busy Day Ensuring Comfort in Your Homes

Mid-mornings are usually busy with scheduled on-site heating repair or furnace service appointments. Our commitment to promptly deliver service builds trust with our clients, hence we ensure to arrive in a timely fashion.

While conducting repairs and maintenance, we educate homeowners about their systems, answering any queries they might have. We guide them on how to maintain their systems in between professional maintenance visits. As experts in heating and cooling systems, we believe it’s part of our responsibility to enable our clients to understand their equipment better.

Customer Satisfaction is a Key Driving Force

In the late afternoons, we follow up with our customers, making sure our services met their expectations. Thus, constant evaluation, meticulous attention to feedback, and continuous improvement help us keep our promise of providing the best HVAC service.

Day in, day out, our team at Discount Heating & Cooling is dedicated to providing reliable and cost-effective services to ensure comfort and peace of mind for our clients, despite the changing seasons. Truly, being an HVAC contractor isn’t just a job, it’s a blend of technical expertise, physical endurance, and a strong commitment to customer satisfaction.